Planning your visit

The Great North Museum: Hancock is open daily with FREE entry for a great value day out.

Last entry is 15 minutes before closing time. 

Christmas hours: 

• The Museum is closed on Christmas Day, Boxing Day and New Year's Day.
• The Library is closed from 20 December 2024 to 6 January 2025.

• Free entry for a great value day out. 
• Last entry is 15 minutes before closing time.
• Please note that opening times differ for the Mouse House.
• The Library is open Monday – Thursday, 10am – 2pm (except bank holidays).
• On weekday mornings during term time the museum is often busy with school groups. If you would like a quieter experience, we recommend visiting after 2.30pm.

• We are based on Newcastle University campus in the north of Newcastle city centre. Our address is: 

Great North Museum: Hancock 
Barras Bridge 
Newcastle upon Tyne 
NE2 4PT 

• There is no public car parking on site so we'd recommend using the Tyne & Wear Metro to travel to the museum. The nearest station is Haymarket. Find out more about travelling to the museum.

• Our café is open, serving hot and cold refreshments. 
• During the school holidays, we provide an indoor picnic space. 
• Please help us maintain hygiene and protect our collections by not eating or drinking in any other area of the museum. 
• Our shop is a great place to pick up a memento of your visit with a range of products from dinosaur soft toys to books covering a range of the subjects explored in the museum.
• Find out more about our exhibitions and events.

• If you wish to bring a school or college group to the museum, please contact the Learning team who will be able to discuss your visit requirements directly with you. 
• Email: learning@greatnorthmuseum.org.uk.

Please click here for more information about accessibility at the Great North Museum: Hancock.

Please click here to find out what facilities we have available.

We love welcoming groups during the summer and there’s lots to do! Please click here to plan a summer holiday group visit to the Museum.

• Help us ensure art, culture and heritage continue to make a positive impact in our region.  
• Donate today. Thank you!

Need to find a toilet on the way to the Museum? Click here to visit the The Great British Public Toilet Map, a database of publicly-accessible toilets.